Since the year 1992, Faucette Micro Systems, Inc. has been working with SELPA System software used by California Special Education Local Planning Areas (SELPAs) and special education clients to provide quality programs useful in tracking special education students. In the year 2003, we began to expand our horizons by partnering with East Valley SELPA to develop an innovative and user-friendly web-based Individualized Education Program (IEP) system. Integrated with the SELPA System, the WebIEP™ software is a forward-thinking idea for IEP creation and maintenance. We continued to broaden our scope by developing Web504® in 2012 in cooperation with Oakland Unified School District's Health Services office.
Today, we are offering WebIEP and Web504 as online programs designed to assist educators in creating and maintaining education intervention plans. Since its founding, FMS has continued to serve various customers with dedication and commitment. Data is becoming more and more important; it's our job to help you organize that data.
It is our mission here at FMS to turn our passion for programming and our persistence into the power to produce the best products. Our work has a steady aim at leveraging computer technology into an always-improving asset, decreasing our clients' work load and increasing ease. With our products and services, clients have the ability to soar to new heights, knowing they are backed by first-rate performance and commitment.
We want our clients to know they have a reliable foundation beneath the work they do, giving them the opportunity to focus on achieving success rather than focusing on the problems that come up along the way. We push ourselves to the limits of our expertise in an effort to deliver the highest quality service possible.
Marlene, born and raised in Seattle, Washington, received her BA in Business Administration with an emphasis in Accounting from Los Angeles Baptist College (now The Master's College) in Newhall, California. It was during her time attending LABC that she met her husband, Doug.
Marlene is experienced in accounting and oversees the majority of the administrative functions at FMS. Her leadership, in combination with Doug's programming expertise, has led the company on a steady road toward greater success and high customer satisfaction. Marlene's vision for FMS is to continue producing products that never stop improving, giving customers the best we have to offer.
Born and raised in Los Angeles, California, Doug also received his BA in Business Administration with an emphasis in Accounting from Los Angeles Baptist College. While working to provide for his family, Doug earned his MBA from California Lutheran University with an aim at starting his own business - a vision that came to fruition in the years following.
Doug is experienced in computer programming and has many certifications. In addition to having over 23 years of experience in computer programming and networking, Doug is a Novell® certified Netware Engineer and a Hewlett-Packard® certified Network Professional. As the vice-president, Doug oversees most technical operations at FMS, including network security, data management, and programming.
In addition, Doug is a certified Angel Flight® West airplane pilot. Angel Flight West is an organization that provides "free medical and compassion flights" for qualifying passengers via private pilots who donate their time and resources. Doug has been serving people in need through Angel Flight West for over 15 years.
The programmers employed by FMS have varying credentials and ranges of experience. All of our programmers have served us with loyal dedication for more than seven years, some as many as 16 years or more. They are the backbone of our operation and are the reason we are able to serve our clients with quality and integrity.
Technical support services at FMS have been managed by the same tech support team for the last nine years, bringing speedy and satisfactory results to our clients on a regular basis. Our goal is to provide our customers with easily-accessible assistance, and our team members are almost always reachable by phone or email during business hours in an effort to keep users moving forward.